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Home > Extreme Video Questions
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Things you may want to know about Motovideo, DVDs, buying DVDs, buying DVD players...
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Please look for the answers to your questions below or contact us to ask us a question
DISCLAIMER: Motovideo and its employees do not claim complete accuracy of any, or all, of the following information on these pages and will not be held responsible for damage to DVDs or Equipment caused by the information provided on these pages.
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I am in the Military. Do you support APO or FPO addresses?
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F Yes, we do ship to APO and FPO address via U.S. Postal Services (USPS). If you live, or are temporarily stationed, overseas at a US military installation, choose the "USPS" as the shipping method.
We currently do not provide online tracking with order numbers for USPS shipping method as we do with UPS methods.
The delivery time by USPS to APO/FPO addresses vary and it is out of our control. Sometimes it takes awhile so please be patient.
What is a CVV code and why does Motovideo request it?
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F CVV stands for Creditcard Validation (or Verification) Value. Visa, MasterCard, American Express and Discover all have a version of the CVV. For your protection, and ours, the CVV code adds assurance that the consumer placing the order has access or physical possession of the credit card itself in order to use the CVV code.
The CVV is a 3 or 4 digit code embossed or imprinted on the reverse side of Visa, MasterCard and Discover cards and on the front of American Express cards. Visa, MasterCard, American Express and Discover have been using the CVV since the late 1990's. The CVV is an important layer of security in the prevention of online fraud.
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What is PAL, NTSC, or SECAM?
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F As a home movie viewer you may not realize that there are formats for videos which are made or distributed in the various regions of the world. Although there are three world standards for video; PAL, NTSC and SECAM, below we will focus on providing a brief, non-technical explanation, of the difference between the PAL and NTSC video formats which are the most common.
NTSC (National Television System Committee)
It is the most widely used, and is the standard in the United States. VHS or DVD's which are released using the NTSC format will have a maximum resolution up to 525 lines and a vertical frequency of 60hz.
PAL (Phase Alternating Line)
When a VHS or DVD product is produced in the PAL format it will have a maximum resolution up to 625 lines and a vertical frequency of 50Hz.
Note there are different types of PAL, such as the PAL M used in Brazil.
TVs and VCR's are either NTSC or PAL capable. It is possible to get equipment which can play, decode, or convert both formats. Some players only play NTSC discs, others play PAL and NTSC discs.
Typically, DVD players sold in PAL countries play both kinds of discs. Most NTSC players can't play PAL discs. To be safe, look at the DVD region encoding that is prominently displayed on your DVD cover. If it matches the player type you have, you are safe.
Most Motovideo products are available in NTSC format only. Please take these format differences into consideration when choosing Motovideo products for your home entertainment or instruction.
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What is a DVD zone/region/country code?
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F Studios and producers want to control the release of home movies in different countries because theater releases aren't simultaneous (a movie may come out on video in the U.S. when it's just hitting screens in Europe). Distribution rights are also commonly sold to different distributors and region coding provides a way to guarantee an exclusive market as it can be used to prevent playback of discs in certain geographical regions. Also, each DVD/video player is given a code for the region in which it's sold. Although there are many DVD players available which can play PAL and DVD, most players will not play discs that are not coded for its region. This means that discs bought in one country may not play on players bought in another country. Some people believe that region codes are an illegal restraint of trade, but there have been no legal cases to establish this.
Regional codes are entirely optional for the maker of a disc. Discs without region locks will play on any player in any country. Such discs are also said to be encoded for Region 0.
It's not an encryption system, it's just one byte of information on the disc that the player checks. Some studios originally announced that only their new releases would have regional codes, but so far almost all Hollywood releases play in only one region. Region codes are a permanent part of the disc, they won't "unlock" after a period of time.
There are 8 regions, also called "locales", or zones. Players and discs are often identified by the region number superimposed on a world globe. If adisc plays in more than one region it will have more than one number on the globe.
1. U.S., Canada, U.S. Territories
2. Japan, Europe, South Africa, and Middle East (including Egypt)
3. Southeast Asia and East Asia (including Hong Kong)
4. Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean
5. Eastern Europe (Former Soviet Union), Indian subcontinent, Africa, North Korea, and Mongolia
6. China
7. Reserved
8. Special international venues (airplanes, cruise ships, etc.)
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Can I pictures, graphics, or text, from your site?
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F The Motovideo.com website is protected by copyright.
Copyright Notice: All video titles published by Motovideo.com are under copyright protection; said copyrights are the property of their respective holders.
Written permission from Motovideo is required for reposting or republishing of any material. There is no implied consent for any repost, republication or retransmission of any copyrighted material made available to the public at this location.
Reposting Policy: In almost all cases, Motovideo.com does not allow the reposting of its copyrighted material on other websites. However, any website may link to a product webpage on Motovideo.com and the link will remain valid.
No part of any video may be reproduced or transmitted in any form or by any means, graphic, electronic, or mechanical, including photocopying, recording, taping, or by any information storage or retrieval system, without the permission in writing from the copyright holder.
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I am a producer. How do I get my videos distributed by Motovideo?
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F Please contact us and/or send a copy of your footage or videos for consideration to:
MOTOVIDEO
38241 N. 31st Ave.
Phoenix, AZ 85086
Phone: 623-229-2269
Fax: 928-563-1433
Email: contact us
Note that your tape will not be returned, and it may take a few weeks for your product to be considered.
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I have some cool, unique, or funny, motorcycle related footage. Does Motovideo buy, or license, footage?
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F Yes. Please send your footage for consideration to:
MOTOVIDEO
38241 N. 31st Ave.
Phoenix, AZ 85086
Phone: 623-229-2269
Note that your tape will not be returned, and it may take a few weeks for your footage to be considered.
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I can't find what I am looking for. Does Motovideo.com offer tapes that are not shown on the site?
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F Yes. If you are looking for a title which is not listed, please contact us and we will try to locate it for you.
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